Frequently asked questions

After the initial consultation, the customer provides the technical data, drawings or a completed questionnaire. The specialists then analyse the project parameters and clarify the requirements for the equipment, configuration and maintenance. Based on this information, a commercial proposal is prepared for the specific project rather than as a universal solution.

The questionnaire helps structure the enquiry and provide the manufacturer with the key technical data about the project. This makes the consultation more accurate and allows the commercial proposal to be based on the actual building parameters rather than general assumptions. This is particularly important for developers and designers who want to avoid unnecessary clarifications at later project stages.

For technical selection, it is useful to provide a shaft plan and section, floor plans and other materials showing the actual or design parameters of the building. The exact list depends on the building type and project stage.

At the first stage, it is possible to identify which technical data is missing, which shaft parameters need to be checked, what type of lift should be considered and which issues need to be agreed before a commercial proposal is prepared.

Yes, lift speed is one of the technical parameters specified in the project documentation together with the other lift characteristics. This is necessary because the selected speed affects the requirements for the lift shaft. Agreeing this parameter at an early stage helps avoid project changes later in the construction process.

Yes, lifts with the same travel height may have the same nominal speed. The main differences between lifts for residential buildings and healthcare facilities relate to lift cabin dimensions, load capacity, equipment configuration and intended use. The appropriate speed is selected based on the travel height and other technical parameters of the building.

Load capacity affects the lift cabin dimensions, shaft parameters, doors, drive, installation conditions and project budget. If it is determined too late, this can create restrictions in the building design or lead to rework. Early coordination with the manufacturer helps select a lift for the actual needs of the project and avoid technical compromises.

A higher-capacity lift should be considered when the building has higher passenger traffic, accessibility requirements or a need to transport larger items, equipment or trolleys. This may be relevant for healthcare facilities, business centres, hotels, shopping centres or higher-class residential developments. However, the need for increased load capacity should always be confirmed by the technical specification.

In a residential building, the lift is selected with a focus on everyday resident comfort, accessibility and reliable operation throughout the day. In a business centre, peak-hour passenger flow, number of stops and service speed become more important. This means that the same load capacity can produce different results depending on the type of building.

Lift load capacity should be determined based on the number of residents, number of floors, expected passenger flow and accessibility requirements. For a residential building, it is important to consider not only everyday use, but also the transport of pushchairs, personal belongings or furniture. The final choice should be confirmed against the shaft parameters and discussed with the manufacturer.

The accuracy of the calculation depends on the shaft parameters, number of stops, building type, rated load, usage scenario, lift cabin configuration and any additional requirements for maintenance or backup power. The more complete the technical enquiry, the more accurate the proposal will be. This is why it is advisable to prepare the initial project data and provide the contact details of the responsible technical specialist before ordering.

Yes. If drawings or exact shaft parameters are not yet available, you can start with a consultation. Accurate technical data is required to prepare a reliable commercial proposal, so if necessary, specialists can take measurements directly at the site. Based on the resulting parameters, the appropriate equipment, configuration and scope of work can then be determined.